FREE DELIVERY on orders of R1000 or more anywhere in SA!

Terms and Conditions

This website is operated by MySmile Teeth Whitening (Pty) Ltd. Throughout the website, the terms “we, “us” and “our” refer to MySmile Teeth Whitening.

MySmile Teeth Whitening offers the website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. If you do not agree to our Terms of Service, you are advised to stop using our website.


By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Service apply to users of the site, including without limitation users who are browsers, vendors, customers, merchants, and / or contributors of content. Please read these Terms of Service carefully before accessing or using our website.


Any new features or tools, which are added to, the current online store shall also be subject to the “ Terms of Service”. You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service at any time without notice. It is your responsibility to check this periodically for changes. Your continued use of or access to the website following the alterations to the Terms of Service contributes acceptance of those changes.


Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue service (or any part or content thereof) without notice at any time.

We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the service.


We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained will meet your expectations, or that any errors in the service will be corrected.


We reserve the right to refuse any order you place with us. We may, in sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and / or billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including email address, contact numbers and credit card expiration dates, so that we can complete your transactions and contact you as needed.


If at our request, you send us certain specific submissions or without request from us you send creative ideas, suggestions, proposals, photos, pictures, videos, plans or other materials, whether it be online, by email, by post mail or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium, any comments that you forward to us. We are and shall be under no obligation, to maintain any comments in confidence, to pay compensation for any comments or respond to any comments.


We do not guarantee, represent or warrant that your use of our service will be un-interrupted, timely, secure or error-free.

We do not warrant the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of the service is at your sole risk. The service provided “as available” for your use, without any representation, warranties or conditions of any kind.

In no case shall MySmile Teeth Whitening (Pty) Ltd, our directors, incorporators, employees, affiliates, agents, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.


All promotions are subject to availability and while stocks last.

Where there is no promotion period specified, the relevant promotion will end when it is discontinued on MySmile Teeth Whitening’s platforms.


Persons under the age of 18 years old, who are pregnant, have health problems, wear braces, have overly sensitive teeth, have jaw problems, have periodontal disease, have gums that are in abnormal or poor condition, have exposed roots or allergic to any of the ingredients inside any of our products are HIGHLY RECCOMENDED NOT TO USE OUR PRODUCTS. We are not responsible or liable for any allergic reactions and is solely the users responsibility to ensure they are not allergic to any ingredients inside the gel or any of our products.


This website is not a substitute for professional medical advice, however we do recommend you to consult your health care practitioner / doctor / dentist or physician before the purchase of any products or services listed. Your health care practitioner should address any issues or concerns or queries regarding the possible treatment of any medical condition.

MySmile Teeth Whitening does not, and is not able provide or intend to provide any answers to your medical related questions. By no means does this website replace any medical professional resource.


MySmile Teeth Whitening does not and will not represent themselves as a doctor or physician. Whiteness from our products will depend and vary from person to person and will vary depending on the structure and health of ones teeth, the number of times our products are being used or the duration of time on each whitening session. MySmile Teeth Whitening does not guarantee the results of these products.

MySmile Teeth Whitening is not responsible or liable for any unexpected results.

Whitening is proved to fade over time and regular upkeep of whitening is recommended to maintain white teeth.

Our Whitening products will not whiten bridges, veneers, crowns or any cavities. By placing an order with us, you agree and accept all risks associated with our range of products including unexpected results or complications that may arise after using our products.


Shipping of any of our products is solely at the customer’s own risk.

We are not responsible for the delivery of products to invalid addresses, or error-filled addresses.

We cannot guarantee your product will arrive on the expended delivery date nor be held liable to damaged or lost packages shipped.

Any packages returned to our warehouse will be stored and we will contact the customer notify them of the issue and make a solution from there. Re-shipping will be under the customer’s OWN expense as we offer only certain free-shipping methods on the first delivery after purchase.



Any questions relating to our Terms and conditions should be sent to us via email at